Citibank Korea Named Best Consumer Internet Bank in South Korea by Global Finance

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2010-08-11 10:38

서울--(뉴스와이어)--This year Citibank Korea was named the ‘Best Consumer Internet Banks in South Korea’ by Global Finance magazine’s ‘World’s Best Internet Banks in Asia 2010’.

Citibank Korea was selected based on the following criteria: strength of strategy for attracting and servicing online customers, improvement in online customer satisfaction, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and website design and functionality. Consequently, CKI’s capacity for online banking service and excellence of online product service were globally recognized.

In respect with the award winning, JW Lee from GCG Marketing/e-Business Department at CKI said “we have improved online customer service by providing online specialized products and services such as ‘Internet Loan (Barobaro Loan)’ and Online 365 Giro payment service, and launching various smart phone services including mobile banking. We believe this is what contributed to the winning.” He added “We are planning to further expand customer-friendly internet banking and mobile banking service by executing internet banking renovation projects.

Global Finance has more than 250,000 readers of economic specialists all over the world, and it selects and announces The Best Regional and Global Banks every year. Specific details are described in the attached material and this will be published in the December issue of Global Finance.

Citibank Korea Inc.

Citibank had opened its first branch in Korea in 1967, and was born newly as Citibank Korea Inc. (CKI) through integration with KorAm Bank in 2004. CKI serves customers at 220 branches (as of end of June. 2010) in Korea by providing the first class financial products and services based on the various products and know-how of Citi with global network including more than 100 years of history and 200 million customers in more than 100 countries. CKI delivers new financial world to the customers through development of innovative financial products and services, encompassing from corporate and investment banking to consumer banking, private banking, and wealth management. Furthermore, Citibank Korea Inc., as a responsible corporate citizen, conducts diverse community activities in the areas of financial education, next generation education, woman, diversity, community, and environment consistently in corporation with sound non-profit organizations.

한국씨티은행 개요
씨티은행은 1967년 최초로 한국에 진출한 이래 45년 동안 선진 금융 서비스를 국내 고객에게 제공해 왔으며, 2008년 글로벌 금융위기 때 8억불을 증자해 국내 외환시장 안정에 기여했고, 1970년대 석유 파동시 2억불 차관 제공으로 한국의 무역수지 개선에 기여한 공로로 수교훈장 ‘숭례장’을, 1997년 외환위기 당시 240억불 대외 부채 상환 연장에 기여한 공로로 수교훈장 ‘흥인장’을 받는 등 한국 경제가 어려움에 처할 때에 곁에서 힘이 돼 준 친구 같은 은행이다.

웹사이트: http://www.citibank.co.kr