Citibank Korea Acquires the International Certifications for IT Service Management and Quality Management Standard

- CKI acquires the international standards for the IT service management (ISO/IEC20000-1:2005) and the quality management (ISO9001:2008) from British Standards Institution

SEOUL--(뉴스와이어)--Citibank Korea (CEO Yung-gu Ha, www.citibank.co.kr) is officially certified to ISO20000:2005 , the International standard for IT Service Management , and ISO9001:2008, the international standard for Quality Management Standard in order to provide the stable IT services, the essential element in the business operation. These certificates, CKI says, are the objective evidence that CKI Technology Division provides the stable IT services to customers and the Business while making continuous efforts to apply the optimized business process which monitors and improves the system operation services from various aspects via the quality management system standard.

These certifications prove that CKI meets the international standard for the quality management system. CKI uses and monitors the matrix to continuously analyze major processes to identify any abnormal circumstances. Upon occurrence, the errors are fixed right away and, thus, stable services are offered via the fixes which are to strengthen and improve the technical services

CKI is the first bank in the financial sector to achieve ISO20000 certification, except the Bank of Korea. With ISO27001, the international standard of Information Security, acquired in 2003 in addition to these newly acquired certificates, CKI possesses the international certifications of quality, IT management and security for all the technical services and , accordingly, builds the customer confidence that CKI delivers the IT services via the proper and high-quality IT management process and security environment.

ISO (International Organization for Standardization)
IEC (International Electro technical Commission)
BSI (British Standards Institution)

한국씨티은행 개요
씨티은행은 1967년 최초로 한국에 진출한 이래 45년 동안 선진 금융 서비스를 국내 고객에게 제공해 왔으며, 2008년 글로벌 금융위기 때 8억불을 증자해 국내 외환시장 안정에 기여했고, 1970년대 석유 파동시 2억불 차관 제공으로 한국의 무역수지 개선에 기여한 공로로 수교훈장 ‘숭례장’을, 1997년 외환위기 당시 240억불 대외 부채 상환 연장에 기여한 공로로 수교훈장 ‘흥인장’을 받는 등 한국 경제가 어려움에 처할 때에 곁에서 힘이 돼 준 친구 같은 은행이다.

웹사이트: http://www.citibank.co.kr

연락처

Citibank Korea Inc. Communication Dept.
Huh, Kap-Seung
82-2-3455-2340
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