Globe Union Gains Competitive Momentum by Moving to Rimini Street, Improving ERP Maintenance ROI and Optimizing Talent Resources
Company accelerates key innovation projects, reallocates labor and time, and saves hard costs by choosing Rimini Street's Smart Path
Globe Union champions the concept of end-to-end quality assurance, starting with expert raw material processing, to experiential consumer packaging. With highest standards as its guiding principle, the company reviewed and took action against the increasing cost for maintaining its Oracle EBS systems, which required it to add in-house resources and consultants to keep its customized production, supply chain management, forecasting, budgeting, and other vital applications running, while still paying the exorbitant vendor fees for the same service.
Globe Union sought out and selected Rimini Street based on peer recommendations and its solid reputation of providing unparalleled, comprehensive service. By switching to Rimini Street for Oracle EBS software support, the company has benefitted from:
· A named, dedicated Primary Support Engineer (PSE) with an average 20 years of experience;
· Reliable, timely support and ticket resolution in the local time zone with guaranteed 10-minute response time for urgent cases;
· Guaranteed support of existing Oracle EBS software for a minimum of 15 years;
· Reduction in the company’s IT department time and labor spent on software maintenance-related issues; and
· Reallocation of funds saved towards new projects, including a large-scale production base relocation project and development of P&L reporting and shop floor management systems.
“With Rimini Street, I no longer worry about managing our mature Oracle EBS system. My team and I are now free to focus on projects that give us a competitive edge,” said Morgan Chang, IT director at Globe Union. “I strongly suggest all companies evaluate the long-term operating cost of their technology investments as soon as possible, and find ways to maximize its ROI without compromising quality.”
Robin Weiss, vice president of Oracle EBS Support at Rimini Street added, “Our company mission, ‘to deliver extraordinary technology solutions powered by extraordinary talent,’ is how we enable our clients to succeed extraordinarily. We are humbled by the opportunity to be part of Globe Union’s brilliant story of empowerment.”
Explore the Rimini Street portfolio of ultra-responsive support for SAP, Oracle, and Salesforce applications, in addition to security, integration, professional services, and managed services.
About Globe Union
Founded in 1979, Globe Union is a worldwide leader in kitchen and bathroom plumbing products, delivering innovative and environmentally responsible products and services that improve consumer’s quality of life.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, over 4,900 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit http://www.riministreet.com, and connect with Rimini Street on Twitter, Facebook and LinkedIn. (IR-RMNI)
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