One quality that sets rf IDEAS apart is the company’s unwavering commitment to customer success. David Cottingham, president of rf IDEAS, said, “We have built a supply chain to support HP in multiple routes to market worldwide, including direct MPS and indirect channel distribution. HP appreciates our unfailing ability to support global customer rollouts and to respond to any issue with creative thinking and flexible execution.”
In announcing the Partner Award for Customer Focus, HP’s vice president for PSS commercial software solutions, Jeff Schaus, described rf IDEAS as, “a partner that goes above and beyond when it comes to ensuring our customers have what they need in a timely manner.” Schaus offered examples including the distribution of an rf IDEAS® reader solution to 12 different countries in just two weeks and the development of a new solution that didn’t exist on the HP corporate price list, satisfying customer requests on an expedited timeframe.
Prior to the 2020 Customer Focus award, rf IDEAS has also been recognized by HP with the Partner in Excellence award in 2014, Partner Collaboration in Excellence award in 2016 and Partner Sales Excellence award in 2017. “All of this shows a dedication to the customer that is essential to our joint business,” Schaus said.
About rf IDEAS
rf IDEAS, Inc. is a leader in logical access solutions for healthcare, manufacturing, government and enterprise. Backed by the company’s strong partnerships with leading identity access management providers rf IDEAS readers enable innovative solutions for single sign-on, secure printing, attendance tracking and other applications that require authentication. rf IDEAS readers support nearly all credentials worldwide including the growing set of mobile credentials. For more information, visit www.rfIDEAS.com.
rf IDEAS® and WAVE ID® are registered trademarks of rf IDEAS, Inc. Trademarks not belonging to rf IDEAS are property of their respective companies.
©2020 rf IDEAS, Inc. All rights reserved. Products are subject to change without notice.
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