Chevrolet Cares for Its Korean Customers
- Offers most comprehensive customer care program among domestic automakers
- Provides exclusive 3+2-year warranty in celebration of brand’s launch
“With the introduction of our new brand, we are proud to be introducing our industry-best Chevy Care customer care program in Chevrolet’s newest market,” said Mike Arcamone, President and CEO of GM Korea. “We are dedicated to listening to the voice of our customers, and responding through an unmatched level of service as well as innovative product design and industry-leading quality and safety.”
Chevy Care includes industry-best:
3-year free maintenance
- Free engine oil change service for all Chevrolet products
5-year warranty
- Extended bumper-to-bumper warranty through the ownership lifecycle
7-year free roadside assistance
- 24-hour service, seven days per week
“The strong customer value proposition provided by our extended warranty is backed by the strength and stability of Chevrolet products engineered by GM and manufactured in Korea,” said Arcamone. “Through our industry-best customer care, we look forward to introducing the Chevrolet brand and award-winning products to more Korean consumers.”
In conjunction with the rollout of Chevy Care, GM Korea is rebranding it 506 service centers nationwide, introducing new customer-oriented services and carrying out intensive training for personnel.
“Chevy Care symbolizes our promise to our customers to offer a premium ownership experience,” said Arcamone. “Our goal is to provide the highest level of customer satisfaction in the entire industry.”
About Chevrolet
Chevrolet is a global automotive brand, with annual sales of about 4.25 million vehicles in more than 120 countries. Chevrolet provides consumers fuel-efficient, safe and reliable vehicles that deliver high quality, expressive design, spirited performance and value. The Chevrolet portfolio in Korea includes the iconic Camaro performance car and award-winning passenger cars and crossovers such as the Spark, Aveo, Cruze and Orlando. More information regarding Chevrolet models and its market-leading warranty can be found at www.chevrolet.co.kr.
About GM Korea Company
GM Korea is Korea‘s third-largest automotive company, and represents one of GM’s largest manufacturing, design and technology hubs. It operates five manufacturing facilities in Korea as well as an assembly facility in Vietnam. In 2010, GM Korea sold domestically and exported more than 1.84 million vehicles, including CKD products, primarily under the Chevrolet brand. GM Korea produces one out of every four Chevrolets sold worldwide. It provides market- and brand-specific vehicle kits for assembly at GM facilities in China, Uzbekistan, Mexico, India, Colombia, Russia and other countries. Vehicles and kits from GM Korea are offered in more than 150 markets on six continents. Additional information on GM Korea and its products can be found on the company’s website at media.gm-korea.co.kr.
웹사이트: http://media.gm-korea.co.kr
연락처
Corporate Communications
+82-2-755-4043~4, 4048
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2016년 9월 23일 10:39
